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Testimonials

Average customer rating:
4.95 /5

based on independently verified reviews provided by online review sites and Google.

Ghulam Shabbir

(Feb 4, 2024)

Quick, efficient and dam right fantastic! I have worked with a number of estate agents in the past and have been sorely disappointed with the lack of effort and knowledge that the usual estate agent provides. But, my faith changed when I met with Surj and ... Read More

Andrew Dain-Kelly

(Jan 5, 2024)

An amazing team from the outset. We recently rented a property with Castle Residential and they couldn’t have been more helpful. Answering emails promptly all the time and made every aspect seemless. I would highly recommend them after renting other pro ... Read More

John Dain-Kelly

(Jan 5, 2024)

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Letting from castle residential has been a breeze, their contractors have always been professional and considerate whenever anything needed maintenance! The castle residential staff have been responsive and helpful throughout the letting process, through ... Read More

Klaus Stonewright

(Jan 4, 2024)

I have been for over two years in a flat managed by them, and I have never had an issue. Communication always clear!

Jamal Saleh

(Dec 14, 2023)

Eddie and his team did a great job securing the sale of my property; admittedly not the easiest sale, but the manner in which they persisted really impressed me. Highly recommended!

Steven Lokwan

(Nov 21, 2023)

Eddie and Roman were great at keeping me updated as to the progress and found multiple potential buyers even in this tough sales climate (interest rate hikes). They fought hard to get the price the property deserved and came through. Many thanks for all y ... Read More

Anthony

(Nov 21, 2023)

In my opinion, Castle Residential is one of the the best estate agents in Hanwell, London with no doubt. Surj and his letting team looked after our property for many years. They are trustworthy, reliable and fully responsible, I think I will never find an ... Read More

Helen Liu

(Oct 31, 2023)

We recently had the pleasure of renting a home through Castle Residential, and the experience has been nothing short of exceptional. From the moment we first enquired about the property to the day we received our keys, every interaction with the team was ... Read More

Tasnim Al-Zeer

(Oct 17, 2023)

Surj looked after my property for many many years and I always got 100% service. Eddie was really great , hand my hand in the whole selling process and did the best for me. Thank you both for all your help and support. Genuine people... sadly not many of ... Read More

mohamed caffoor

(Oct 17, 2023)

Shannon O’Dowd

(Oct 14, 2023)

Was perfectly okay, Mr surj was very helpful in getting us a new accommodation

amidat maleya

(Sep 28, 2023)

I rented two of my properties through castle residential and went on to sell one of them through bill and his team. The level of customer service and communication was impeccable. I was kept updated through every step of the process and the whole thing se ... Read More

Marianne Lunn

(Sep 20, 2023)

Excellent onboarding process by Surj, who turned things around at very short notice within an usual scenario. Qick at responding to queries and offering answers and solutions. Definitely satisfied so far and happy to recommend to other landlords.

Monica Miglior

(Sep 19, 2023)

Fast and efficient service from the team at Castle in finding and on-boarding new tenants for my property

Graham Taylor

(Sep 15, 2023)

Great service provided by the incredibly helpful Surj.

Esther J

(Sep 14, 2023)

Had a really great, positive experience looking for a property with Surj & his team. Service was fast, honest & straightforward, and with Castle's help, we managed to secure an asking price offer with the landlord the same day we viewed the flat. Very hap ... Read More

Nick Wilson

(Sep 11, 2023)

Fantastic team & extremely efficient on response & executed professionally. I am very pleased the team including Bill manager , Milena & Surj have supported me throughout in this new lease.

Sunny Atwal

(Jun 9, 2023)

Excellent service and always ready to help. Eddie was very kind and helpful in guiding and assisting us to buy our first house in London. Would highly recommend Castle Residential to anyone looking to buy a house. Thanks to everyone who was part of the pr ... Read More

Albano Disha

(Dec 16, 2022)

A fantastic team including: Magda, Natalia, Susanna and who ever else I had spoken too. On point with arranging viewing, paper work and general enquiries on the properties. Couldn't recommend this friendly, warm team anymore!! Thank you

Callum Villmeter

(Dec 12, 2022)

I can’t recommend Surj and his team enough. I first approached Castle Residential for a valuation of my property for sell but then we decided not to sell but let it. Surj advise and help was key in the process to get our remortgage proving the situation ... Read More

Fatima Correia

(Nov 23, 2022)

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