Privacy Policy

We have developed this policy so that you can feel confident about the privacy and security of the
personal information that you provide to us.

Disclosure of Information

Castle Residential complies with and is registered under the Data Protection Act 1998 in the United
Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your
personal data.

Our staff and those working for our agents and contractors maintain a responsibility to keep your
information confidential and will only use it to offer relevant products and services related to your
enquiry.

Any personal details that we use to provide or promote our products and services to you (e.g.
name, address, email address, telephone number, or any details of the services you have
purchased or about which you have enquired) will not be passed to any third party organisation for
marketing purposes without your permission and will not be used by us for any purpose other than
that which you requested.

The Internet is not a secure medium. However to protect your data we put in place various
security procedures including use of firewalls, backup measures, we limit access to data to
relevant personnel and password protect all machinery holding personal data.

Personal Information

You don't have to register to access Castle Residential’s website, however, we want to help you
find exactly what you require as quickly and smoothly as possible. Therefore the more we know
about your preferences the easier it is for us to help you. For this reason we encourage you to
register with us.

Once registered we are in a better position to recommend specific properties or services of
potential interest to you. Your details may be combined with other information in our records in
order to:

•

Save you having to keep giving us the same information for different Castle Residential’s
services.

•

Help you to get more out of your visits to our website by suggesting information about
products and services which may be useful to you.

•

Keep other parts of Castle Residential’s up to date with your details in order to offer you
products and services by post or e-mail that may interest you.

When you register you consent to us using your personal data in the manner described in this
Policy.

If you do not register, the personal data we collect from you will be limited to the specific enquiry
you have made. Castle Residential will use that data for no other purpose than to facilitate that
transaction.

If any of the information that you provide to Castle Residential changes, for example if you change
your email address, name, address or contact numbers, please let us know the correct details by
sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Cookies

Castle Residential’s web site, or an embedded component from a trusted partner may
automatically create a 'cookie' when you visit us.

A 'cookie' is a piece of information that is held on your PC, which enables our website to recognise
you on subsequent visits and allows us to tailor your visit to your specific requirements.

As the 'cookie' is based on your PC we are unable to recognise you if you visit any of our websites
from a different PC unless you register with us.

If you do register then you will be able to login from any PC using your passcode. Castle
Residential 's use of 'cookies' does not include the collection of any personal information regarding
the use of your PC or internet browsing in any way.

If you do not want a cookie to be created on your PC, web browsers such as Netscape and Internet
Explorer provide the option to disable them. Please note that some personalised services on this

site may not be available if you choose to disable cookies.

You can read more about cookies and their use at the Interactive Advertising Bureau's dedicated
website: www.allaboutcookies.org

Email

Castle Residential complies with the Privacy and Electronic Communications Regulations 2003 in
the United Kingdom.

We respect the privacy of personal email accounts and we store your email address as securely as
any other personal information we hold. We will not send you unwanted email messages or junk
mail and your details will not be passed to any organisation outside Castle Residential without your
explicit permission.

If you have given us permission, we may use email to send you messages to keep you up to date
with news about our current services, as well as anything you express an interest in, either online
or through other contact with Castle Residential.

Third Party Sites

Third party internet sites that you can link through to from our website are not covered by our
Privacy and Security policy, so we accept no responsibility or liability for these sites.